There is no such thing as a ‘communication breakdown’.
We hear about it all time, but I think this is an unhelpful and limiting term that does more harm than good. Here’s why.
First, communication cannot ‘break down’, in the way that washing machines and cars do. by thinking of it in this way we inadvertently objectify it as if to say ‘not my fault, the communication broke down thus absolve ourselves of responsibility for the ‘breakdown’.
We can ‘not communicate’
Second, by de-personalizing the communication in this way we distance ourselves from the intricate and interactional nature of communication. It is not something we switch on and off—we do it all the time. We ARE our communications.
How to find the perfect job for yourself
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Peter Jackson
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Creative approach to very project
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